Charter Team
You deserve a construction partner you can rely on. Our clients appreciate the high-caliber professional service our dedicated staff provides and the assurance that every one of us stands behind our work.
President
Eric has over 25 years of experience in the construction industry, where he has excelled in leadership, mentorship, client satisfaction, and community engagement. Starting as a carpenter apprentice, he is dedicated to fostering growth opportunities and building lasting partnerships within both the industry and community initiatives. Eric exemplifies the importance of opportunity and mentorship and is passionate about helping employees reach their full potential.
eric.jackson@chartercon.com
V.P. Restoration
Luke brings nearly 30 years of experience in commercial construction, project management, and real estate development. He excels in guiding complex commercial projects to successful completion through expertise and mentorship. Luke is deeply committed to Charter’s family-oriented culture and actively mentors team members to help them achieve their full potential.
luke.hagler@chartercon.com
V.P. Remediation
Brian specializes in construction management and has a proven track record overseeing complex and specialized projects. He’s led over 40 projects and established a project manager training program. Brian received the AGC Construction Excellence Award for his work on the Lochshire Condominiums project.
brian.johnson@chartercon.com
Restoration Leader - WA
Wes has over 30 years of expertise in construction defect repair, insurance remediation, and expert testimony. He has led over 450 investigations, managed $215M in projects, and developed acclaimed industry training programs. Wes was instrumental in launching Charter’s 24-hour full-service insurance team, which specializes in complex construction defect repair and insurance remediation.
wes.snowden@chartercon.com
Remediation Team Operations Mgr. - WA
Paul brings over 10 years of expertise in project and operations management within the construction industry. Skilled in integrating technology, leading diverse teams, and optimizing processes, he focuses on remediation team management, construction technology, and budget control. Dedicated to continuous improvement, Paul enhances productivity and ensures projects are completed on time and within budget.
paul.kitchell@chartercon.com
Specialty Projects Team Operations Mgr. - WA
With over 20 years of experience in construction management, carpentry, and business development, Justin applies his hands-on building experience to successfully manage specialty projects. He has expertise in project scheduling and delivering high-quality results with integrity and collaborative leadership.
justin.totten@chartercon.com
Remediation Team Leader - OR
Garret’s 15 years of construction expertise, including carpentry experience, inform his leadership style and technical knowledge. He is known for his exceptional communication, bidding, and cost management skills. Garret brings a strong ability to manage multiple projects simultaneously, setting priorities and handling job site issues quickly and efficiently.
garret.reynolds@chartercon.com
Restoration / Specialty Projects Leader - VAN
Three decades into his career in construction, Ray has established himself as a leader in restoration, team management, and business development. He is recognized for his outstanding customer service and is committed to providing timely responses. Ray holds certifications in multiple industry programs.
ray.myers@chartercon.com
Restoration Team Operations Mgr. - OR
After over two decades in the construction industry, Kevin leverages his extensive knowledge to nimbly support projects. He demonstrates a proven ability to transition across construction sectors, from framing and general construction to restoration and remediation, including running his own siding company for 10 years. Kevin played a key role in expanding Charter’s Remediation division.
kevin.nelson@chartercon.com
Sr. Business Development Mgr. - OR
Scott has more than 20 years of experience in the construction industry, having held both hands-on and managerial positions in operations, sales, project management, and customer service. He excels at building lasting relationships with clients and works swiftly to resolve issues. Scott has a proven track record of driving client satisfaction and building a robust customer base.
scott.graves@chartercon.com
Business Development Mgr. - ID
Darlene has 25 years of experience in construction, project management, and business development, including hands-on experience working for her father’s drywall business. She is skilled at building partnerships and leveraging market trends. Darlene’s collaborative approach and open communication style are crucial to her success in expanding Charter into new markets.
darlene.lang@chartercon.com
Business Development Mgr. - WA
Leveraging her diverse background and 15 years of industry expertise in construction management, real estate, and project coordination, Felicity develops mutually beneficial business relationships that lead to long-lasting partnerships. She excels at networking and effective communication, allowing her to successfully educate potential clients.
felicity.mcdougall@chartercon.com
Human Resources Mgr.
Andrea has 15 years of experience in human resource management, excelling in process optimization, efficiency improvement, cost reduction, and employee relations. Most importantly, she is dedicated to fostering a culture of connection at Charter. Additionally, she has a passion for construction, which stems from childhood memories of assisting her father with various projects.
andrea.levine@chartercon.com
Safety Mgr.
As a safety manager, Jeff employs more than 30 years of experience in construction and safety and health management to create effective safety protocols. He combines practical experience with academic expertise to implement and oversee safety procedures and compliance across diverse projects.
jeff.wharton@chartercon.com
Operations Mgr. - ID
Brian brings over 10 years of experience in restoration and disaster solutions. Skilled in risk management, budgeting, and forecasting, he has a background in insurance and restoration, including founding his own restoration company before transitioning to Charter. Brian leads with tenacity and passion, helping communities rebuild after catastrophic events.
brian.dennis@chartercon.com
General Superintendent
With an impressive 45-year career in construction, including 40 years as a superintendent, Greg is an expert in managing complex projects, defect repairs, and ensuring efficient project delivery. His practical experience and leadership consistently lead to successful outcomes for our clients, including the timely completion of large-scale projects, often ahead of schedule and under budget.
greg.forell@chartercon.com
Business Development Mgr. - OR/VAN
Wendy connects people with solutions and is known for building trust by genuinely listening. After over 30 years in sales, account management, and networking, she puts her experience into fostering relationships and supporting property owners’ unique needs.
wendy.weaver@chartercon.com
Business Development Mgr. - WA
Kenani has nearly 30 years of marketing experience. Specializing in client relationship management, project execution, and team collaboration, she integrates creative branding expertise with innovative tools to enhance efficiency and align client needs with Charter’s strengths.
kenani.brandon@chartercon.com
Mitigation Operations Mgr. - VAN
With over 20 years of construction experience, Rob specializes in disaster mitigation, water/fire restoration, and mold treatment. As a skilled operations manager, he leads effective teams, communicates with clients and adjusters, and ensures exceptional solutions for property damage recovery.
rob.myers@chartercon.com
General Superintendent
With an impressive 45-year career in construction, including 40 years as a superintendent, Greg is an expert in managing complex projects, defect repairs, and ensuring efficient project delivery. His practical experience and leadership consistently lead to successful outcomes for our clients, including the timely completion of large-scale projects, often ahead of schedule and under budget.
greg.forell@chartercon.com
“The successful Charter employee has relentless optimism, persistent sense of teamwork and fairness, is honest as the day is long, and absolutely cares.”
-Eric Jackson, President